https://www.optimisehcm.co.uk/home daily 1.0 2021-11-04 https://images.squarespace-cdn.com/content/v1/605c980a6f6db24a3d6613dd/1630485139069-TM94ACRF9934I4XJOHM4/logo-trans.png Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/605c980a6f6db24a3d6613dd/1629536853418-9SW45G4GK42IIB1SPU6A/hands-touching.jpg Home - We are here to help Find out about the services we offer. https://www.optimisehcm.co.uk/our-team daily 0.75 2024-08-15 https://images.squarespace-cdn.com/content/v1/605c980a6f6db24a3d6613dd/1636017454735-HTQ2TUW7GUKGVV27AQU4/MNPic.jpg About Us - Martin Norton B.Sc(Hons), FPMA Tobias Keene, D.D.S. Hailing from Richmond, Virginia, Dr. Tobias Keene brings a bit of unabashed Southern hospitality to all his patients. He moved to Washington, D.C. over thirty years ago as a freshman at Ivy College. Right after graduation, he attended World University’s School of Dentistry. Before opening Keene Dental in 1994, he worked for free clinics and some of the finest practices in the District. He is part of the 123 Dental Association and stays up-to-date on the latest dental discoveries. When not striving to keep his patients happy and healthy, he’s enjoys hiking with his family in Rock Creek Park. https://images.squarespace-cdn.com/content/v1/605c980a6f6db24a3d6613dd/1630072744932-MMQ0QXX5VJ6HYFQKEQJM/Jenny.jpg About Us - Jenny Harper, MBA, RN Jenny has extensive management experience across health and social care as a registered manager, service director and management consultant. She has undertaken projects within the NHS and voluntary services such as service development, quality improvement and strategy design. Jenny is also a registered nurse so has been able to balance both the clinical and organisational perspective of change. As part of a portfolio career Jenny has worked as a bank inspector for the Care Quality Commission, leading inspections of services including GP practices, independent health providers, NHS services and adult social care. Most recently Jenny has worked with GP practices on a freelance and associate basis, providing support for quality improvement and advising on how to improve regulatory compliance. In addition, Jenny is a qualified coach, providing leadership and team coaching and development support within the health and social care sector. https://www.optimisehcm.co.uk/contact-us daily 0.75 2026-03-05 https://www.optimisehcm.co.uk/why-choose-us-1 daily 0.75 2024-08-15 https://www.optimisehcm.co.uk/cqc-mock-inspections-and-inspection-preparation-for-practices daily 0.75 2021-11-15 https://images.squarespace-cdn.com/content/v1/605c980a6f6db24a3d6613dd/1636974701504-DFFW93TS8IO9RW1WOX7O/remote-work.jpg CQC Mock Inspections and Inspection preparation for practices - Are you ready for your next CQC inspection? Let Martin and Jenny support your practice to get ready and feel confident for your next inspection. We are the experts perfectly placed and skilled to help and support you and your team. We have experience working for the CQC having taken part in over 100 practice inspections. We also know general practice and how it works, Martin has over 20 years of experience in practice management. https://www.optimisehcm.co.uk/cqc-compliance-support-for-pcns-and-ccgs daily 0.75 2024-08-15 https://images.squarespace-cdn.com/content/v1/605c980a6f6db24a3d6613dd/1636975327289-TD6J1J6Q9YNKH65DOLKY/blue_bg-1.jpg CQC Compliance support for PCNs and Federations - CQC Compliance support for PCNs and Federations In the changing primary care environment we can see the opportunities for practices to work more closely together, build resilience and review and improve quality We have worked with a number of PCNs and Federations to provide a programme of support to their member practices. Examples of a programme we have delivered for Federations and PCNs include: Delivering a CQC mock inspection visit to every practice within a PCN Preparation of an individual report, advice and action plan for each practice Identifying key themes across the practices within the PCN Providing support and training for clinical and non-clinical staff to work together across the PCN A programme of consultancy support to all practices in a Federation tailored to each practice’s needs Contact us for more details on how we can create a programme tailored to the needs of your PCN or Federation https://www.optimisehcm.co.uk/ongoing-cqc-and-compliance-support daily 0.75 2021-11-15 https://images.squarespace-cdn.com/content/v1/605c980a6f6db24a3d6613dd/1636975419730-K1T0BZAL5KIJ40DI5UF2/blue_bg-2.jpg Ongoing CQC and compliance support - Ongoing CQC and compliance support Our service is here to tailor support and advice to the needs of your practice. We know a “one size fits all” approach does not meet the needs of everyone. We are happy to provide ongoing support and advice to practices who need it. We have experience in: Providing support to practices who have been judged inadequate by the CQC, helping practices to deliver the requirements in warning notices and conditions, presenting improvement plans and supporting their delivery across the practice. Delivering reviews and improvements in specific areas of the practice, for example in preparing a governance framework or reviewing infection control processes and management in the practice. Working with practices who are striving for an outstanding rating, advising on potential areas of outstanding practice and how these can be presented to inspectors to give the best opportunity to achieve outstanding. Our experience in inspections, regulations and enforcement coupled with our hands on primary care experience make us perfectly placed to be able to support you moving forward. We are here to help you and your team, contact us for a conversation and further information https://www.optimisehcm.co.uk/cqc-registration-advice-and-support daily 0.75 2021-11-15 https://images.squarespace-cdn.com/content/v1/605c980a6f6db24a3d6613dd/1636975439966-FSXTOQXK8EGH6UJFABV0/blue_bg-4.jpg CQC Registration advice and support - CQC Registration advice and support Are you a new provider just registering with the CQC, whether in the primary care or independent sector? We can help you to prepare the documentation and information needed to secure your registration. Please contact us for further information https://www.optimisehcm.co.uk/training-for-practice-staff-and-teams daily 0.75 2021-11-15 https://images.squarespace-cdn.com/content/v1/605c980a6f6db24a3d6613dd/1636975512210-ODN3KXHK16B5Q7YVZ5NK/blue_bg-3.jpg Training for practice staff and teams - Training for practice staff and teams We have an established track record in deliver of training for GPs, Nurses, Practice Managers, Admin and Reception staff as well as whole practice teams. We are lead compliance trainers for the Practice Managers’ Association (PMA), delivering updates on CQC compliance. Areas where we have delivered training: CQC Compliance – update on CQC framework Preparing for inspection – what you need to know Confidentiality and Information Governance Dealing with difficult people Business planning We are happy to discuss your needs and design a bespoke programme tailored to your needs https://www.optimisehcm.co.uk/primary-care-consultancy daily 0.75 2024-08-15 https://images.squarespace-cdn.com/content/v1/605c980a6f6db24a3d6613dd/1636975419730-K1T0BZAL5KIJ40DI5UF2/blue_bg-2.jpg https://www.optimisehcm.co.uk/coaching-and-mentoring daily 0.75 2024-08-15 https://images.squarespace-cdn.com/content/v1/605c980a6f6db24a3d6613dd/1636975419730-K1T0BZAL5KIJ40DI5UF2/blue_bg-2.jpg https://www.optimisehcm.co.uk/allservices daily 0.75 2024-08-15 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618497259178-6XJGK9GR6YAVBQL5L519/20140301_Trade-151_012-2.jpg all-services https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1607694583486-2PQT0LQ193RL7MCB6DX4/20140228_Trade+151_0046.jpg all-services https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1607694644871-IC85FNH781UNZSZEGHDR/Aro+Ha_0428.jpg all-services https://www.optimisehcm.co.uk/feedback daily 0.75 2024-10-17